Terms of use and site policy

Product Delivery and Delivery Times

​

Product delivery will only be carried out up

on receipt of payment confirmation from the credit card company or PayPal, meaning the product has been paid for. The product will be delivered to the address provided by the customer as the shipping address at the time of order placement.

​

The site is committed to delivering the goods within the specified delivery timeframe to the requested destination and will do its utmost to ensure the product arrives quickly, in good condition, and without damage.

​

The site management will make every effort to deliver products within 14 business days from the order’s receipt and completion. Orders will be sent via registered mail, or within 7 business days if sent by courier.

​

Delivery times include only business days (Sunday to Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).

​

If the shipping company cannot deliver to the specified address for any reason, the site management will notify the customer and work to find an alternative solution that meets both parties' needs.

​

Shipments provided by the site’s chosen delivery company are subject to the terms and distribution areas of the delivery company, with coordination via phone, WhatsApp, or SMS with the recipient.

​

For products delivered through Israel Post, items will be sent according to Israel Post's delivery times, which are not controlled or monitored by the site management or its suppliers.

​

Delivery times listed on the site do not apply to products out of stock.

​

Deliveries are made through a courier company, which handles the transportation of products under its terms, binding the customer.

​

Shipping Fees

​

In addition to the ordered products' price, the customer will be charged a shipping fee. The fee amount will appear at the end of the order process, based on the shipping method chosen by the customer unless stated otherwise.

​

Shipping fees will be paid with the product’s payment. In credit card and PayPal purchases, the site may collect the shipping fee with the first payment.

​

The site will not be responsible for any delay or non-delivery due to force majeure.

​

Customers must immediately notify the site by email at info@safewildlifecrossings.com if the product is not delivered within the specified time on the site. In such a case, the new delivery time will be counted from the date of a newly scheduled appointment.

​

Site Responsibility

​

The organization, or anyone on its behalf, holds no direct or indirect liability for any damages arising or related in any way to the products’ repair, assembly, or replacement.

​

The organization, or anyone on its behalf, holds no direct or indirect liability for damages caused by using or relying on information published on external websites accessible through any of the site's services.

​

The organization and its affiliates will not be held liable for any activity by entities outside its control.

​

Privacy Policy

​

We are fully committed to protecting our customers' and site visitors' privacy and the security of their provided information. We understand the importance of privacy and pledge to protect it. For questions about how we protect your privacy and data, please contact us at info@safewildlifecrossings.com.

​

Data Usage

​

Transparency is essential to our work, and we aim to provide clear information on how we use your data.

​

The site stores some information in its databases, using it per the privacy policy and any applicable law.

​

Your personal data is used for purposes such as:

​

• Delivering the purchased product.

• Updating you on new products and services (subject to your consent).

• Preventing fraud and accurately identifying you to prevent unauthorized purchases.

 

Using this information allows us to offer the best-suited products and save you valuable search time on the site.

​

Information Sharing

​

We will never sell or provide your personal information, such as your name, address, email, credit card details, or other personal information, to any third party.

​

However, we may share specific data with necessary parties to deliver the product or service you need, such as payment providers and delivery companies.

​

Marketing Messages

​

If you consent, we may send you marketing messages via email or SMS. You can unsubscribe anytime via account settings or by clicking the “unsubscribe” link in any email or “stop” in any SMS, or by contacting us at info@safewildlifecrossings.com.

​

Data Retention and Rights

​

• The right to know how your data is used.

• The right to correct inaccurate personal information.

• The right to request deletion of your data.

• The right to unsubscribe from marketing messages.

• ​

If you wish to exercise any of these rights, please contact info@safewildlifecrossings.com.

​

Cancellation Policy

​

Product cancellation within 14 days from receiving it must be requested via email at info@safewildlifecrossings.com. In the event of a cancellation unrelated to a defect or delay, the customer will receive a refund within 14 days of cancellation notice.

​

Donation Terms

​

This site is the official website of the registered organization and enables donation collection. By using the site, including donations and product purchases, you agree to these terms.

​

When making a donation by credit card, the card will be verified, and the user will receive immediate confirmation of the transaction status.

​

The organization allows easy and convenient donations via credit card, bank transfer, or phone.

​

Responsibility

​

The organization is committed to using donations solely for its purposes, recognized for tax purposes under section 46A of the Income Tax Ordinance.

​

Donation Cancellation Policy

​

Donation cancellation requests can be submitted within 30 days of making a donation by contacting info@safewildlifecrossings.com.